SHIPPING POLICY

PROCESSING TIME:
 
The time allowed to prepare an order for shipping varies. In most circumstances it will be ship out within 2-3 business days.

SHIPPING TIMES:
North America: 3-5 business days after 48-72 hour processing time.

 

Once a package is picked up and scanned in by our carrier, the shipping and delivery status is no longer within our control; we are unable to replace missing or stolen packages at this time. Please reach out directly to the courier for missing or stolen packages.

 

It is the customer’s responsibility to ensure the accuracy and safety of the shipping address provided. We will not be held liable for incorrectly entered shipping information or packages left, stolen or missing from an unreliable or unsafe shipping address.

 

Please consider shipping to an address where someone is always present to receive the delivery, i.e. workplace or grandma's place.

 

However, we always want to make sure you receive the order that you paid for so please contact us at  sales@prettylittlealchemy.com if you ever have any concerns with the status of your order.

CUSTOMS AND IMPORT TAXES:

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

PO/P.O. BOXES:

 

We do not ship to PO Box/P.O. Box addresses. Any order with a PO Box will be cancelled without warning. Please consider an alternate shipping destination when checking out.